Telephone:  01493 452420 or 07716015069



East Point Consulting Rooms

James Paget University Hospital

Lowestoft Road



Monday – Friday: 9AM – 6PM                       
Saturday: by appointment
Sunday: by appointment

Tel 01493 452420; 07716 015069

Fax 01493 442430




If you feel that we have not met your expectations, please contact our administrative team in the first instance to discuss your concerns in confidence.

You can get in touch with us in the following ways:

         By post:

         Registered Manager

         East Point Vision LLP

         East Point Consulting Rooms

         James Paget University Hospital

         Lowestoft Road, Gorleston

         Norfolk, NR31 6LA

         TEL 01493 452420

         MOBILE 07716 015069

If you wish to complain on behalf of a friend or relative, please be aware that due to patient confidentiality, we will require their consent before we can investigate and respond.

At East Point Vision, we value all our patients' views, comments and feedback.

We are committed to continually improving our services, and to providing the highest standards of care, and we use our patients' feedback to help us improve further.

Please be assured that any comments you leave will be treated in the strictest confidence. In some circumstances we may need to collect personal information from you to allow us to deal with any issues effectively. However, we will never share this information with anyone else without your permission.

Of course, you are free to leave comments anonymously, if you would rather.